Contact support or send feedback
Give the Pictogo team enough detail to investigate a problem or suggestion.
Before you start
Screenshots are useful, but remove guest selfies, payment details, passwords and private links before attaching or pasting anything.
Steps
Open Support from the workspace sidebar.
For account or event help, use Email support and include the event name and exact error.
For a product issue or idea, choose Report a problem or Suggest an improvement.
Write what you expected, what happened and reproducible steps, then send feedback.
When you are done
Support replies to your account email, while submitted feedback is recorded for follow-up.
If something goes wrong
If the form fails, email info@snapfind.io from the account address and include the page, time, device and browser.
Features, allowances and download quality can depend on your plan, event mode and permissions.