Reset a password or recover a session
Regain access without creating a second account.
Before you start
Password reset responses do not reveal whether an address has an account. Use only links you requested.
Steps
From Log In, choose Forgot password and enter the account email.
Open the reset email and set a new password of at least eight characters.
Return to app.pictogo.io and sign in again.
If a session expired after sleep or a network change, reload once so Pictogo can securely refresh it.
When you are done
The new password replaces the old one and you return to the dashboard.
If something goes wrong
Expired reset links must be requested again. If sign-in repeatedly returns to Log In, clear only Pictogo site data or try a private window before contacting support.
Features, allowances and download quality can depend on your plan, event mode and permissions.